FAQ's
- Do you ship internationally?
MTMI has the resources and connections to handle any of your Import/Export needs.
- Can I track my shipments online?
You could, but that is what you pay us for! We track your shipment each morning, and notify you if a problem arises. Having this knowledge allows you to make better decisions.
- Do you ship hazardous material?
As you know, each hazmat shipment has a number of different variables, and MTMI has the ability to help you navigate through those regulations.
- Do you own any of your own trucks?
None. Though I have been known to jump in my pickup if I have to! In our industry we are known as a 3PL, or third-party logistics provider. Our customers are well served by our knowledge base, and our industry wide contacts. We leave the driving up to the pro's.
- How much time do you need to find a truck for my shipment?
That depends. If your shipment is going LTL, I need to give the carriers a 2 hour window and a 2 hour heads up. If your shipping department closes at 4 pm, I need to know no later than 1pm. If your shipment is truckload, it really depends on the availability of equipment in your area. Sometimes it takes 10 minutes, and sometimes it takes an hour or more. We always keep you apprised of our progress, and let you know what we have found before we book your order.
